Privacy & Security

Pk64 Privacy Policy — Your data is safe with us

Pk64 takes the protection of your personal information seriously. This Privacy Policy clearly outlines what data we collect, why we collect it, and how we keep it secure.

Last Updated: January 2026

How we handle your We Protect Your Privacy

At pk64, we follow the most advanced technologies and practices to protect your information.

SSL 256-bit Encryption

All your information is protected with industry-standard SSL 256-bit encryption. No third party can read or steal this data.

No Data Selling

Pk64 never sells your personal information to third parties. Your data is used solely to improve our services.

Secure Servers

All your data is stored on internationally certified secure servers and undergoes regular security audits.

Restricted Access

Only authorized personnel can access your information. Every access is logged and reviewed on a regular basis.

KYC Protection

Documents submitted for identity verification are kept strictly confidential and used only when required by regulators.

Cookie Controls

We are fully transparent about our use of cookies. You can update your cookie settings at any time.

Important: By using the pk64 platform, you agree to this Privacy Policy. Please read the full document carefully.

01 Introduction & Scope

Pk64 (https://pk64.pro) is a trusted online gaming and betting platform in Bangladesh. We place the highest importance on the privacy of our users. This Privacy Policy ("Policy") applies to the pk64 website, mobile app, and all related services.

This policy details what information we collect, why we collect it, how we use it, and how we keep it secure. pk64's Privacy Policy has been developed in accordance with international data protection standards.

This Privacy Policy applies to you from the moment you create an account on pk64, use our services, or contact us. Please read this policy in full before using the platform.

Please note: This Privacy Policy covers our Terms & Conditions' applies alongside this document. We recommend reading both.


02 Data Collection

Pk64 collects information from three types of sources: what you provide directly, what is automatically collected through your usage, and information received from third-party sources.

What you provide directly

  • Full name, date of birth, and gender.
  • Email address and mobile number.
  • Residential address and postal code.
  • National ID or passport details (for KYC verification).
  • Financial details such as your bKash, Nagad, or Rocket number.
  • Records of your communications and messages with us.

Automatically Collected Information

  • IP address and device information (device model, OS version).
  • Browser type and language settings.
  • Page visit time, session duration, and click patterns.
  • Information collected through cookies and equivalent tracking technologies.
  • Gaming activity — bet amounts, win/loss history.
  • Transaction history and balance changes.
Data Types Source Mandatory?
Name & Contact Registration Form Yes
Identity Documents KYC Verification Yes for Withdrawal
Payment Information Transactions Yes
Device & IP Automatic For Security
Gaming History Platform Logs For Services
Cookie Data Browser Optional

03 Purpose of Data Use

Pk64 uses your information only for legitimate and clearly defined purposes. We never misuse your data without your consent. The reasons we use your information are detailed below.

Core Service Operations

  • To create and manage your account and ensure its security.
  • For processing deposits and withdrawals.
  • To ensure uninterrupted delivery of gaming and betting services.
  • For customer support and issue resolution.

Security & Compliance

  • To detect and prevent fraud, money laundering, and other unlawful activity.
  • To verify identity in compliance with KYC and AML regulations.
  • To meet regulatory requirements.
  • To identify multiple accounts or suspicious activity.

Service Improvement & Communications

  • To improve platform experience and performance.
  • To send relevant promotions and bonus offers.
  • To notify you of important updates and changes.
  • To provide a personalized gaming experience.

For marketing: You may unsubscribe from promotional emails or SMS at any time. However, important service-related notifications may still be sent.


04 Data Sharing & Disclosure

Pk64 never sells your personal information. However, in certain circumstances, we may share your information with specific parties.

  • Payment Provider: To process transactions via payment gateways such as bKash, Nagad, and Rocket.
  • Game Provider: To manage gaming services in partnership with licensed game software providers.
  • KYC Partner: With trusted third-party identity verification services.
  • Legal Authorities: Upon a court order or a valid request from a government authority.
  • Security Expert: To detect and prevent fraud.

All third parties we share your data with are bound by strict confidentiality agreements and may only use your information for specified purposes.

Never: pk64 does not sell or rent your information to advertisers, data brokers, or unrelated third parties.


05 Cookies & Tracking Technologies

Pk64 uses cookies and similar technologies to enhance your browsing experience and ensure the platform functions properly.

Cookie Types

  • Essential Cookies: Required for login sessions, language preferences, and security. These cannot be disabled.
  • Functional Cookies: Used to remember your preferences and settings.
  • Analytical cookies: To analyze platform usage patterns. These are fully anonymized.
  • Anti-Fraud Cookie: To detect duplicate accounts and suspicious activity.

You can control or delete most cookies through your browser settings. However, disabling essential cookies may cause some platform features to not work as intended.


06 Data Retention & Deletion

Pk64 retains your information only for as long as necessary. Retention periods depend on the type of data and applicable legal requirements.

  • Account information — for the duration the account is active and up to 5 years after closure.
  • Financial transaction records — for a minimum of 5 years (as required by law).
  • KYC documents — 5 years after account closure.
  • Gaming history — up to 3 years.
  • Cookie data — typically 30 days to 1 year.
  • Support conversations — 2 years.

Once the defined retention period expires, pk64 securely deletes or anonymizes your data so you can no longer be identified.


07 Your Rights

Pk64 respects your rights regarding your data. Your key rights are outlined below.

Right to Access Information

You may request to view what information we hold about you.

Right to Rectification

You can request that we correct any inaccurate or incomplete information we hold about you.

Right to Erasure

Under certain circumstances, you have the right to request that your data be deleted.

Right to Restrict Processing

In certain cases, you may request that the processing of your information be restricted.

Data Portability

You may request a copy of your data in a structured, portable format.

Right to Object

You have the right to object to your data being used for marketing or profiling purposes.

To exercise your rights: To exercise any of your rights, email us at [email protected]. We typically respond within 30 business days. Identity verification may be required in some cases.


08 Minors & Protection

Pk64 strictly does not provide services to anyone under 18. Our Privacy Policy places special emphasis on protecting minors.

  • Date of birth is verified at the time of registration.
  • If a minor's account is found, it will be closed immediately.
  • We do not knowingly collect information from minors.
  • If you believe your child has created an account, please contact support immediately.

A note for parents: Use parental control software to keep your child away from online gaming platforms. To learn more, visit our Responsible Gaming View page.


09 Policy Changes

Pk64 reserves the right to update this Privacy Policy as needed. When changes are made, the "Last Updated" date at the top of the page will be revised accordingly.

  • Advance notice of significant changes will be sent to your registered email address.
  • Continued use of pk64 after any changes are made will be considered acceptance of the updated policy.
  • If you do not agree to the updated policy, you may request to close your account.
  • Contact support if you need a previous version.

10 Contact

Contact us for any questions, complaints, or requests to exercise your rights regarding this Privacy Policy.

  • Email: [email protected]
  • Instant support is available via live chat.
  • We typically respond within 24–48 hours.

Our commitment: At pk64, your privacy is more than a policy — it is part of our core values. We are always committed to keeping your information secure.

At pk64 Play Safe

With your privacy protected, enjoy pk64's exciting world of gaming with complete peace of mind.

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